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Sr. Technical Writer (Infrastructure)

TECHNICAL WRITER

 

Location: Santa Monica, CA

Work Location: Onsite.

Role: Infrastructure Technical Writers

Duration: 6 months (extensions likely)

Description of Skills

·       7+ years of experience as a technical writer

·       1+ year of experience supporting large enterprise networking environments

·       1+ year of experience supporting Linux systems

·       Experience developing various types of run books for infrastructure environments, for data center and automation efforts.

·       Experience working in geographically diverse teams, international and domestic.

·       Experience with gathering feedback and measuring success in documentation efforts (i.e., usage analytics, real-time critical feedback, gathering business feedback, et al)

·       Experience reviewing code and scripts. Experience reviewing technical diagrams & documentation.

·       Degree in Computer Science of similar field or equivalent professional experience

Description of Responsibilities

·       Responsible for meeting with, gathering and documenting information from key technical stakeholders

·       Responsible for the creation of run books for data center technologies

·       General documentation of processes, as-builts, and HLD’s

 the candidate should be moderately familiar with:
- Documentation lifecycle
- Project management - ability to identify and define doc deliverables, deadlines, project plan, etc.
- Identifying process gaps and proposing solutions
- Enhancing Confluence UX/design
- Collaboration skills to successfully iterate on doc versions


 



Requirements

TECHNICAL WRITER

 

Location: Santa Monica, CA

Work Location: Onsite.

Role: Infrastructure Technical Writers

Duration: 6 months (extensions likely)

Description of Skills

·       7+ years of experience as a technical writer

·       1+ year of experience supporting large enterprise networking environments

·       1+ year of experience supporting Linux systems

·       Experience developing various types of run books for infrastructure environments, for data center and automation efforts.

·       Experience working in geographically diverse teams, international and domestic.

·       Experience with gathering feedback and measuring success in documentation efforts (i.e., usage analytics, real-time critical feedback, gathering business feedback, et al)

·       Experience reviewing code and scripts. Experience reviewing technical diagrams & documentation.

·       Degree in Computer Science of similar field or equivalent professional experience

Description of Responsibilities

·       Responsible for meeting with, gathering and documenting information from key technical stakeholders

·       Responsible for the creation of run books for data center technologies

·       General documentation of processes, as-builts, and HLD’s

 the candidate should be moderately familiar with:
- Documentation lifecycle
- Project management - ability to identify and define doc deliverables, deadlines, project plan, etc.
- Identifying process gaps and proposing solutions
- Enhancing Confluence UX/design
- Collaboration skills to successfully iterate on doc versions


 



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