Careers at Servsys Corp

UCCE Engineer

Our client has an opportunity available for an UCCE Engineer to support our client remotely for 12+ months. This position will be focused on migrating UCCE to 12.x.


Top Daily Responsibilities:

  1. Develop, Deliver and support UCCE Applications, ICM and CVP scripting development/ and routing for call center treatment and voice services
  2. UCCE 8.5-12.x Migration testing and support
  3. Support CUIC reporting
  4. CUSP and Voice Gateway configuration and routing for voice services
  5. Technical Documentation and training for engineers and end users

Skills a Top Candidate Should Have:

  1. Experience with upgrades and migrations to 12.x is required
  2. End User support experience
  3. Business Requirement and design experience
  4. Finesse Gadget Programming/Deployment (JavaScript programming for Finesse desired)
  5. XML programming for Finesse

Desired Skills:

  1. Experience with UCCE services in Healthcare Industry

Soft Skills:

  1. Initiative and ownership of assignments
  2. Communication to technical and nontechnical partners
  3. Ability to work well with teams to complete projects

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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